Shipping policy
Dungeon GrandMaster Shipping Policy
Thank you for shopping with Dungeon GrandMaster, your go-to source for all things tabletop and fantasy! We are committed to ensuring your order is processed quickly and delivered to you in a timely manner.
Shipping Methods
All orders are shipped via standard ground shipping. The shipping rate is calculated at checkout based on the weight, size, and destination of your order.
Processing Time
Orders are processed within 2-3 business days. Once your order is processed, you will receive an email confirmation with tracking details.
Delivery Time
After processing, your order will arrive within 5-7 business days. Delivery times may vary depending on your location, but we strive to ensure you receive your order as quickly as possible.
Shipping Locations
We currently ship to the contiguous United States. At this time, we do not offer international shipping or delivery to P.O. Boxes or APO/FPO addresses.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress through our shipping provider’s website.
Lost or Damaged Orders
If your order is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue as quickly as possible and ensure you receive your items.
Thank you for choosing Dungeon GrandMaster for your tabletop needs. We appreciate your business and look forward to serving you!